Privacy Policy

Web Leveling Privacy Policy

Privacy Policy Last updated: October 06, 2023

1. Introduction

Web Leveling (“Web Leveling,” “we,” “us”) is committed to respecting your privacy. This Privacy Policy outlines how we handle and protect the personal information you provide to us on our website, webleveling.com, and through other interactions with us.

By using our website and providing us with your personal information, you agree to the terms outlined in this Privacy Policy.

3. Information We Collect

We may collect personal information such as your name, email address, physical address, and other details you provide voluntarily. This can occur when you make inquiries about our services, sign up for email subscriptions, or engage in business transactions with us.

4. Transaction Data

Web Leveling does not directly handle or store your credit card information. When you make a purchase on our site, you’ll be directed to a third-party payment processor. The only transaction-related information we retain is your name, email, and physical address, which is stored in our Customer Relationship Management (CRM) system for the purpose of providing you with our services and for our internal records.

5. Third-Party Payment Processors

All payment transactions are processed through secure third-party payment gateways. These platforms have their own robust security measures in place to protect your financial data. We recommend reviewing their respective privacy policies to understand how your financial information is handled.

6. Data Storage

While we retain certain information like your name, email, and physical address in our CRM, we do not store transaction-specific data on our site. All such data, including payment details, are securely managed by our third-party payment processors.

7. How We Use Your Information

The personal information we collect is used to facilitate the services you request, communicate with you, and enhance your overall experience with Web Leveling.

We value your privacy. Web Leveling does not share, sell, or distribute your personal information to any third parties, except as required by law.

9. Security Measures

Web Leveling is committed to ensuring the security of your personal information. While we take various precautions to safeguard your data, please be aware that no security measures are perfect or impenetrable. We recommend always being cautious when sharing personal information online.

10. Data Breach Protocols

In the unlikely event of a data breach, Web Leveling will take all necessary steps to address the situation promptly. Affected users will be notified, and we will work diligently to mitigate any potential harm.

11. Cookies and Tracking

We may use cookies and other tracking technologies to enhance your browsing experience, gather site analytics, and understand more about our audience.

12. Data Portability

Under GDPR, users have the right to request a copy of the data we hold on them in a format that’s easy to move to another service.

13. Automated Decision Making and Profiling

Web Leveling does not currently use automated systems for decision-making that would significantly affect users.

14. Data Protection Officer

For any concerns related to data protection, you can reach out to our designated officer at support@webleveling.com.

15. Changes to Our Privacy Policy

Web Leveling may update this Privacy Policy from time to time, especially as we introduce new services or features. Any significant changes will be communicated to our users. We encourage you to review our Privacy Policy periodically to stay informed about how we protect your personal information.

16. Data Retention

We retain your personal information for as long as necessary to provide the services you’ve requested and for other essential purposes such as complying with legal obligations and resolving disputes.

17. International Data Transfers

Web Leveling operates globally, and your data may be processed outside of your jurisdiction. We ensure that stringent data protection measures are in place regardless of where your data is processed.

18. Complaints

Users have the right to lodge a complaint with a supervisory authority if they believe their data is being mishandled.

19. Refund and Chargeback Policies

Web Leveling provides services that, once delivered, cannot be returned. As such, we do not offer refunds for our services. For chargebacks, we adhere to the policies set by our third-party payment processors. Any chargeback requests or disputes should be directed to your bank or credit card company.

20. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age.

21. Governing Law

This Privacy Policy is governed by the laws of the United States. International users are responsible for ensuring their use complies with local laws.

22. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.

23. California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA, ensuring that users can visit our site anonymously and that our privacy policy is accessible from our homepage.

For users in the European Union, we adhere to the GDPR. We ensure that your data is handled with care and provide mechanisms for you to exercise your rights under the GDPR.

25. Children’s Online Privacy Protection Act (COPPA)

While our website is not intended for children under 13, we comply with COPPA’s requirements regarding the collection of personal information from children.

26. Contacting Us

For any questions, concerns, or feedback regarding our privacy practices, please reach out to us at support@webleveling.com.

For our users from the European Union, Web Leveling is committed to ensuring compliance with the General Data Protection Regulation (GDPR). This means:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that Web Leveling correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that Web Leveling erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that Web Leveling restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to Web Leveling’s processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that Web Leveling transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@webleveling.com.

28. California Consumer Privacy Act (CCPA) Compliance

For our users from California, Web Leveling is dedicated to ensuring compliance with the California Consumer Privacy Act (CCPA). This means:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.

If you wish to exercise any of these rights under CCPA, please contact us at support@webleveling.com.

29. Children’s Online Privacy Protection Act (COPPA) Compliance

Web Leveling is in compliance with the requirements of COPPA. We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

30. Third-Party Payment Processors

Web Leveling uses third-party payment processors to handle financial transactions. While we ensure these third parties maintain high standards of security, we are not responsible for their practices. We recommend users review the privacy policies of these third-party payment processors before providing any financial information.

31. Updates to the Privacy Policy

Web Leveling reserves the right to update this Privacy Policy as necessary. When significant changes are made, we will notify our users through prominent notifications on our website or through direct communication methods like email.

32. Contact Us

For any questions, clarifications, or feedback regarding our privacy practices, please don’t hesitate to reach out to us at support@webleveling.com.