Can you turn off reviews on a Facebook business Page?

A run of one-star Recommendations lands on your Page, and the first thing you want is a button that makes them go away. Or maybe nothing went wrong at all, and you simply do not want strangers rating your business in public. Either way, the question is the same: can you turn off reviews on a Facebook Page, where is the setting, and what will a customer see afterward? Yes, you can, and it takes a few minutes. The catch is that it is one switch for the whole Page, so the good reviews and your star rating go with the bad ones. That makes this a decision more than a setting, and it is worth ten minutes of looking before you flip it. Below is the exact path, what changes, the options that cost you less, and how to undo it.

How do I turn off reviews on my Facebook Page in a few minutes?

Meta's current name for this feature is "Recommendations and reviews," and older articles may call it Reviews. The setting sits in the Page's own settings, so you have to be working as the Page, not as your personal profile. Follow these steps, and read the note after them if the setting does not appear.

1. Switch into the Page: Use the profile switcher on Facebook to act as your business Page instead of yourself.
2. Open Settings & privacy, then Settings: This is the same menu you use for other Page settings.
3. Choose Page and tagging: Look for the question "Allow others to view and leave reviews on your Page?"
4. Turn it off: The Page now has the feature disabled. Meta's help article on turning Recommendations on or off covers the same path.

Facebook renames and rearranges menus often, so look for the named setting rather than counting clicks. If you cannot find it, check what kind of access your own login has. Meta separates Facebook access from task access: people with Facebook access can switch into the Page and manage it on Facebook, while people with task access cannot switch into it or manage it there. You can read how Meta describes this in About Facebook Page access. So, if you are the person who set up the Page, you probably have what you need, and if a marketing helper handles the Page for you, ask them which kind of access they were given.

What will my Page look like to customers once reviews are off?

Meta states that turning Recommendations off "will disable Recommendations and remove the rating and reviews from your Page." Read that as three things going at once. The old reviews stop showing, the star rating stops showing, and visitors can no longer leave a new one. That is why the switch is broader than it first sounds. It does not hide one bad review. It removes the whole feature from view.

A few things people expect do not exist. You cannot keep the five-star reviews up and hide the one-star ones, because the setting treats positive and negative feedback the same way. You cannot delete another person's Recommendation yourself, either. And a missing Reviews tab does not mean your reviews were deleted. Check the setting and the Recommendations area before you assume anything was lost.

The setting also stays inside Facebook. It controls Facebook's Recommendations and reviews feature, so it does not change what shows up for your business on Google, Yelp, Trustpilot or anywhere else. It does not remove comments or posts from other people either.

How can I deal with one bad Recommendation without losing the good ones?

If the problem is one or two items, the Page-wide switch is often more than you need. Meta gives you two targeted tools, and each one keeps your good reviews on display.

The first is reporting. A Page can report an individual Recommendation when it breaks Meta's Community Standards, such as spam or harassment. Meta says it may hide or remove reported content only if it decides the content breaks those standards. A harsh opinion, an ordinary complaint, or a review you dislike is not removable just because it is unfair to you. Meta also explains what happens after a report in why Facebook may not remove reported content, so it is worth saving the report details and checking the outcome rather than reporting and walking away.

The second is replying. When a Recommendation stays up, a short, factual reply from the Page is visible to everyone who reads it. Acknowledge the concern, correct a material mistake without exposing a customer's private information, and offer to continue in a private message. If you want a longer walk through that, our post on how to respond to negative reviews covers wording and timing.

What should I check in ten minutes before I switch reviews off?

You can get most of the way to the right decision with a short check. It works the same whether you turn reviews off, report one item or reply to a few.

1. Switch into the correct Page.
2. Open Settings & privacy, then Settings, then Page and tagging.
3. Find "Allow others to view and leave reviews on your Page?" and note whether it is on or off.
4. Open the Page's Recommendations or Reviews area.
5. Read the ten most recent Recommendations.
6. Mark each one as positive, fair criticism, irrelevant, suspicious, abusive or possibly against Meta's rules.
7. Count how many need a reply.
8. Save screenshots or links for anything you may report.

The result tells you which situation you are in. If most of the ten are fair, you have a replying job, not a switch job. If a handful look like spam or abuse, report them first. If the Page is under a flood of them and nobody can keep up, switching reviews off for a while is a reasonable way to stop the damage while you sort it out. Keep the screenshots either way, because they are your record if you need to report later.

What does turning reviews off cost me with customers and on other sites?

You lose the proof along with the problem. Meta says Recommendations help people learn about a business and may help your Page show up in Facebook search, and those benefits leave when the feature does. The Medill Spiegel Research Center reported that products with five reviews had a 270% higher likelihood of purchase than products with none. That study looked at product pages, so treat it as a sign that reviews matter to buyers, not as a forecast for your Facebook Page.

BrightLocal's 2025 Local Consumer Review Survey, based on 1,026 US adults, found that consumers use reviews to research local businesses and value detailed, objective feedback. Turning off Facebook reviews does not remove your Google or Yelp reviews, and customers who want to check you will look there. That may move the attention to those sites, but nobody can promise a specific effect on sales, reach or rankings from hiding Facebook reviews. What you can count on is that a visitor who lands on your Page will no longer see Facebook proof of how past customers felt.

So, the question to settle before you flip the switch is what will take the place of that proof. A few good reviews on Google, a customer quote on your website or a recent post of finished work can carry some of the weight. If you do not have one of those, think twice about removing the one you have.

Can I turn reviews back on, and what should I do first?

Yes. It is the same setting with an on and off control, so you can return to Page and tagging and turn it back on. Do not count on old Recommendations and the rating coming back exactly as they were, and do not promise that to a customer. Save your screenshots before you turn reviews off, and look at the Page again after you turn them on.

The most reliable habit is to check the Page as a visitor after any change. Open the Page in a private browser window without logging in, or ask a friend to look, and confirm what shows: whether the rating appears, whether Recommendations are visible, and whether visitors are offered a way to leave one. Set a reminder to review the decision, too. Switching reviews off for a rough week is a different choice from leaving them off for a year.

What do the FTC's review rules mean for how I handle this?

Using Meta's own Page setting is not what the Federal Trade Commission targets. The FTC's Consumer Review Rule took effect October 21, 2024, and its questions and answers deal with fake or false reviews, buying reviews tied to a positive or negative sentiment, and certain review suppression practices. The FTC's updated Endorsement Guides from 2023 describe suppressing, editing or otherwise manipulating reviews to distort consumer impressions as potentially deceptive.

In practice, the safe moves are the plain ones: report content that breaks Meta's rules, reply calmly, and ask real customers for real feedback. Staying away from asking friends or staff to post counter-reviews, paying for positive ones, or picking which customers you invite to review keeps you on the right side of both Meta and the FTC. If you are unsure whether a plan to handle reviews crosses a line, ask a lawyer before you act.

When can I handle this alone, and when does help make sense?

If the only job is switching the setting, do it yourself. It takes a few minutes and needs no outside help. Help starts to earn its cost when the real problem is bigger than the toggle: a coordinated wave of fake reviews, a Page where nobody is sure who has access, several staff members replying in different tones, reports that need documenting, or a reputation problem that spans Facebook, Google, directories and your own website.

At that point the useful work is not making criticism vanish, because nobody can promise that. It is a review of the Page and related profiles, a simple process for who reports and who replies, access cleanup, and compliant ways to ask happy customers for reviews. Our post on doing reputation management yourself or hiring help lays out where the line usually falls.

Frequently Asked Questions About turn off reviews on facebook page

Can you turn off reviews on a Facebook Page?

Yes. Switch into the Page, then go to Settings & privacy, Settings, Page and tagging, and turn off "Allow others to view and leave reviews on your Page?"

What are Facebook reviews called now?

Meta's current term is "Recommendations and reviews." Older articles still say reviews, ratings or star ratings.

What happens when I turn reviews off?

Meta says the feature is disabled and the rating and reviews are removed from your Page. Visitors cannot leave new Recommendations while it is off.

Can I hide just one bad review?

Not with the Page-wide setting. Report an individual Recommendation if it breaks Meta's Community Standards, or reply to it if it stays up.

Can I turn reviews back on later?

Yes, with the same setting. Look at the Page afterward as a visitor, because you should not count on every old review and the rating returning unchanged.

Does turning off Facebook reviews affect my Google reviews?

No. The setting controls Facebook's feature only, not Google, Yelp, Trustpilot or other review sites.

What This Means for You

You can turn off reviews on a Facebook Page, and the setting is easy to find under Page and tagging. What makes it a real decision is that it removes every Recommendation and the rating together, good ones included, and it cannot hide a single review on its own. For one or two unfair items, reporting and replying keep your proof on display. For a flood of spam or abuse, switching reviews off for a while can be the right call.

A ten-minute read of your last ten Recommendations, a few saved screenshots and a visitor's-eye look after any change will keep this from turning into a mistake you have to undo. Keep asking real customers for feedback, so that whenever you do show reviews again, there is fresh proof beside the old.

If the toggle is all you need, you now have it. If the problem is bigger, such as repeated attacks, unclear Page access or reviews scattered across several sites, Web Leveling can review the Page and your other profiles with you, and our online reputation work covers response, monitoring and compliant review requests. We will tell you plainly if a quick change in your own settings is all you need. We work with small and medium businesses across the country and overseas. Contact us about your reviews and tell us what you are seeing on your Page.

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