---
title: "Remove DoorDash from Google Business Profile: what you control"
description: "Open Food ordering, select the provider, and choose Remove link. Google passes the request to the provider, which has five business days to remove the link."
url: "https://webleveling.com/blog/ordering-and-delivery-links-on-google-business-profile/"
lang: "en"
published: "2026-10-24"
modified: "2026-10-24"
author: "Cal Hewitt"
tags: ["google-business-profile","local-seo","small-business"]
image: "https://webleveling.com/og/blog-ordering-and-delivery-links-on-google-business-profile.jpg"
alternates:
  es: "https://webleveling.com/es/blog/quitar-doordash-del-perfil-de-negocio-de-google.md"
---

# Remove DoorDash from Google Business Profile: what you control

Open Food ordering, select the provider, and choose Remove link. Google passes the request to the provider, which has five business days to remove the link.

![A blank folded paper takeout bag on a polished wooden counter beside a short stack of plain paper menus.](https://webleveling.com/blog/ordering-and-delivery-links-on-google-business-profile/ordering-featured.jpg)

You pull up your restaurant on Google Maps and there it is: a DoorDash button, maybe Grubhub and Uber Eats beside it, sitting where your own ordering link should be. Every order that comes through those buttons carries a commission, and you would rather have customers order from you directly.

If you want to remove DoorDash from your Google Business Profile, you have more control than that button suggests. It is not one switch, though. The links come from two different sources, and each source has its own fix.

Everything happens under Food ordering in your profile. You can set a preferred option, add a link, remove a link, or turn ordering off. About ten minutes is enough to see where you stand and to make the first change.

**Key Takeaways**

**Two sources, two fixes**

Providers that state an authorized relationship with your restaurant can supply links automatically, and you can add a custom link to your own ordering page. Under Food ordering you can remove a link, add one, or set a preferred option.

**Removal goes through the provider**

Select the provider, choose Remove link, and Google passes the request on. The provider must remove the link within five business days, and a provider you do have an agreement with is asked to exclude you through its own support team.

**Your own link counts as ordering too**

Turning off Accept orders on your profile hides third-party options and any link you added. Fees and contract terms stay with the provider agreement, whatever you do in Google.

## Two sources put delivery buttons on your listing

A delivery button can show up without anyone at your restaurant adding it. Google says ordering links come from two places: links the business adds, and links supplied and updated automatically by third-party ordering providers that state they have an authorized relationship with the business. The second group is why a button can appear and change on its own. The first group is yours to control. A custom link can send customers straight to your own ordering page. Both are described on [Google's page for managing online ordering options](https://support.google.com/business/answer/10842217?hl=en).

The labels depend on where you are. In the United States, Google describes these links under Order with Google. In other countries they may appear under Order online, or as separate Place an order links. Google's [restaurant page](https://www.about.google/business/restaurants/) lists Australia, Canada, Germany, Japan, the United Kingdom and the United States as countries where merchants can work with online ordering providers. Its [developer policies](https://developers.google.com/actions-center/verticals/ordering/redirect/policies/platform-policies) describe food ordering as available to users wherever Search and Maps work, subject to country requirements and participating providers. Confirm which options your own country offers before you plan around one.

Your profile also has to qualify for a listing in the first place. Google's [eligibility rules](https://support.google.com/business/answer/13763036?hl=en) generally call for in-person contact with customers during stated hours, with exceptions that include some delivery-only food services.

Ordering is one of several buttons on a listing. The post on [action buttons on your Google listing](https://webleveling.com/blog/action-buttons-on-your-google-listing/) covers the rest, and [Google Business Profile attributes](https://webleveling.com/blog/google-business-profile-attributes/) covers the labels that describe your restaurant. A [booking link](https://webleveling.com/blog/google-business-profile-booking-link/) plays a similar role for appointments.

## Check every link customers can see in ten minutes

Start by looking at your listing the way a customer does. Search your restaurant's exact name on Google Maps or Google Search and open your Business Profile. Select Order online or Food ordering, depending on the screen you see. Write down every provider and every added link shown for pickup and for delivery.

Then open each one. For every link, ask five things:

- Does it show your restaurant's name and the right location?
- Is the menu current?
- Are the pickup and delivery options accurate?
- Does it lead to a real ordering flow?
- Is the destination your own site or a third-party provider?

Keep that list. It tells you which links you want, which you never agreed to, and which are broken. A wrong menu or a link that goes to the wrong location is worth fixing first, because those are the links sending real customers to the wrong place right now.

Only after that, open the owner controls, select Food ordering, and look at what you can change: preference, adding a link, removal, and the Accept orders on your profile setting. Labels can differ by country and account, so use the names your own screen shows.

![A closed laptop beside a blank notepad and a pencil on a worn wooden counter.](https://webleveling.com/blog/ordering-and-delivery-links-on-google-business-profile/ordering-link-checklist.jpg)

Write down every link first, then decide which ones stay.

## Remove a delivery app you never agreed to work with

If a provider shows up and you have no agreement with it, you can ask for it to come off. Open Food ordering, select that provider, and choose Remove link (or the removal option your screen offers). Google says it passes the request to the provider, and the provider must remove the third-party link within five business days.

Check your listing again after that window. If the provider has not processed the request, Google's help page directs you to report a violation. Keep a note of the date you made the request and the provider's name so the report is quick to file.

The process is different when you do have an agreement with the provider. In that case, Google says to contact that provider's support team and ask to be excluded from your profile. The link comes from their integration, so the change has to come from their side. Give them your restaurant name, your address and the exact link you want gone.

Either way, the request is about the link on Google. Your account with the delivery app is a separate thing, and it stays as it was until you change it with the provider.

![A small stack of blank paper tickets held under a metal clip on a steel kitchen counter.](https://webleveling.com/blog/ordering-and-delivery-links-on-google-business-profile/ordering-removal-request.jpg)

A removal request is one step; the provider has five business days to act on it.

## Add your own ordering page and set it as preferred

Your own page is the link you most want customers to see, so give it a place in the profile. Under Food ordering, choose Add a link and enter the URL. [Google's business link policy](https://support.google.com/business/answer/13769188?hl=en) sets the test: an ordering link must let customers complete the order, and it must lead to a dedicated page for that business or location.

That rules out several things people try. A menu page that cannot take an order falls short of the test. Social media pages, messaging links, app store links and link shorteners cannot serve as local business action links. Google may also remove links that fail its technical or policy checks, so open your link on a phone and walk through a test order before you add it.

Once the link is in, select it and choose Set as preferred. Pickup and delivery are set separately, so you can prefer your own page for one and leave a provider as the preference for the other if that is what you want. Google's [help page on adding and managing links](https://support.google.com/business/answer/6218037?hl=en) covers the profile side of this.

If you run more than one location, point each profile to a dedicated page for that location, since the policy asks for a page specific to the business or location.

![An empty takeout box beside a folded paper bag on a wooden table.](https://webleveling.com/blog/ordering-and-delivery-links-on-google-business-profile/ordering-own-page.jpg)

Your own link only helps if customers can finish an order on it.

## Preferred, hidden and removed are three separate controls

It is easy to expect one setting to do all the work. In practice, a preferred option sits alongside the other links, and removing one provider leaves ordering on. Each control does one job, and the table shows where each one stops.

What each Food ordering control does

| Control | What it does | What it leaves alone |
| --- | --- | --- |
| Set as preferred | Puts the chosen provider or link first for pickup, delivery or both | Other links stay until you remove or hide them |
| Add a link | Adds your own ordering page, if it qualifies | Provider links that are already there |
| Remove link | Sends a removal request to the provider, which has five business days | Your contract with that provider |
| Accept orders on your profile (off) | Hides third-party ordering options and links you added | The provider agreement and your fees |

Because the controls overlap in what customers see, check the live listing after each change. Search your restaurant on your phone, tap through the ordering options, and confirm that the first link is the one you meant. Change one thing at a time. If something looks wrong, you will know which change caused it.

## Turning off Accept orders on your profile hides your own link too

The Accept orders on your profile setting is the widest control in the group. Google says that turning it off hides third-party ordering options and links you added to the profile. Your own link goes with the rest.

That makes it the wrong tool for removing a single provider. Switching it off to hide a single app leaves the listing with no ordering path at all. If you did that, turn Accept orders on your profile back on and then use Remove link for the provider you meant.

It is the right tool when you want no ordering buttons at all, for a season when you are closed to online orders, for example. Customers will then reach you through the other details on your listing, such as your phone number or website.

## Commission and contract terms stay with the provider

Google's settings change what shows on your listing. What a delivery app charges you is set elsewhere. Commission rates, payment terms, refunds and who owns the customer relationship all sit in the agreement you signed with the provider and in that provider's ordering system. Removing a link on Google leaves that agreement exactly as it was.

So, if the commission is the real problem, take it to the provider. Read your signed agreement, find the fee schedule, and ask the provider directly what your options are. Nothing you change under Food ordering will move a percentage, and no one can promise a lower commission or higher sales just because a link changed.

What a direct link does give you is control over the path. Customers who tap your own ordering page land in your flow, on your menu, with your details. Analytics on that page can show where visits come from, where your ordering system allows it.

![A closed manila folder and a pen resting on a restaurant host stand beside a small empty menu holder.](https://webleveling.com/blog/ordering-and-delivery-links-on-google-business-profile/ordering-contract-folder.jpg)

Fees live in the provider agreement, so that is where to look when the commission is the issue.

## Some profiles are worth handing to someone else

A single restaurant with one ordering page and one or two provider links can handle all of this alone. Every step above is a setting in your own profile, and none of it needs special access.

Help starts to make sense when the job grows past what one person can check in an afternoon:

- Several locations, each with its own profile, menu and ordering page
- Provider integrations that conflict with each other or with your own link
- An ordering flow that is broken or sends customers to the wrong place
- An unauthorized provider that has not responded after the five business days
- A need to audit many profiles and every destination behind them

The work in those cases is steady checking, not a hidden setting: every location, every provider link, every pickup and delivery path, and every removal request, kept accurate as menus and systems change.

**Quiz: Do you know what controls your ordering links?**

1. Where can a delivery app's link on your listing come from?
   - Only from you adding it by hand
   - From a provider that states an authorized relationship with your restaurant, or from a link you add **(correct answer)**
   - Only from Google choosing a provider for you
   - From any customer who suggests it
2. You never agreed to work with a provider and want its link gone. What is the first step?
   - Turn off Accept orders on your profile
   - Under Food ordering, select the provider and choose Remove link **(correct answer)**
   - Delete your Business Profile
   - Add your own link and wait
3. What happens when you turn off Accept orders on your profile?
   - Only the preferred link is hidden
   - Third-party options and the links you added are hidden, including your own **(correct answer)**
   - Your commission rate drops
   - Your delivery app contract is cancelled

## Frequently Asked Questions About Remove DoorDash from Google Business Profile

**Why is DoorDash showing on my Google Business Profile?**

Google says third-party providers can supply links automatically when they state they have an authorized relationship with the restaurant. A button can appear without anyone at your restaurant adding it.

**How do I remove a delivery app I never agreed to work with?**

Open Food ordering, select the provider, and choose Remove link. Google passes the request to the provider, which must remove the third-party link within five business days. If it does not, Google directs you to report a violation.

**What if I do have an agreement with that provider?**

Contact the provider's support team and ask to be excluded from your profile. The link comes from its integration, so the change has to come from that side.

**Can I make my own site the preferred ordering provider on Google?**

Yes. Add your ordering page as a link under Food ordering, then select it and choose Set as preferred. The page has to let customers complete an order and lead to a dedicated page for your business or location.

**How do I hide every ordering link, including the Order online button?**

Turn off Accept orders on your profile under Food ordering. That hides third-party options and any link you added, so your own link disappears too. Turn it back on to restore them.

**Does removing a link cancel my account with the delivery app?**

No. Changing the Google link leaves your provider agreement, fees and contract terms as they were. Take any commission question to the provider.

## Wrapping Up

The links on your listing come from providers that state an authorized relationship with your restaurant and from links you add yourself. Under Food ordering you can remove a link you never agreed to, ask a provider you do work with to exclude you, add your own ordering page, set it as preferred, or switch ordering off. Preferred, removed and hidden are separate controls, so check the live listing after each change.

Done once and checked, the listing sends customers where you want them to go, with the right menu and the right location behind every button. Commission and contract terms still live with the provider, and that conversation is yours to have separately.

If you run several locations or a stubborn provider link will not go away, [Web Leveling](https://webleveling.com/) can audit every profile and ordering destination with you. Our [Google Business Profile management](https://webleveling.com/services/google-business-profile-management/) covers that checking work, and we make no promises about commissions or sales. We work with small and medium businesses across the country and overseas. [Contact us about your ordering links](https://webleveling.com/contact/) and we will look at what customers see on your listing.

## Terms

Ordering link words in this post

Tap a term to see what it means.

**Food ordering.** The section of a Business Profile where an owner manages ordering and delivery links.

**Ordering provider.** A third-party service, such as a delivery app, that can supply ordering links for a restaurant.

**Authorized relationship.** A provider's statement that it has permission from the restaurant to list its ordering link.

**Custom link.** An ordering link the business adds itself, usually to its own ordering page.

**Set as preferred.** A priority setting that puts a chosen link first for pickup, delivery or both.

**Accept orders on your profile.** A setting that, when off, hides third-party ordering options and links added to the profile.

- [Google Business Profile asking for EIN: is the request real?](https://webleveling.com/blog/google-business-profile-ein-request/): Google Business Profile asking for EIN can be part of turning on messaging. Check the request inside your signed-in profile before you send anything.
- [Google Business Profile Messenger link: how to check and edit](https://webleveling.com/blog/google-business-profile-messenger-links/): Google is reported to be adding Messenger links to Business Profiles on its own. Check that yours opens the right Facebook Page and that someone answers.
- [Google suggested edit email: is it real, and what to do](https://webleveling.com/blog/google-business-profile-does-this-look-right-email/): Skip the email link. Open your profile in Google Search or Maps, then accept, reject or edit the change. Google gives owners four days to respond.